Maximize profits and free up your front desk team to focus on patient care with a team specializing in scheduling, appointment confirmation and insurance verification.
We started with them over three years ago when we opened up our start-up practice. They are very accommodating, allowing us to customize and tailor our scheduling. Every time we needed a change through the growth, they were there. The DW scheduling service helped our price grow over 20% a year for the last three years.
What impresses me the most, they can take on a high volume of calls for us when our practice is not open, or our staff isn’t available to ensure we don’t miss out on any new patient opportunities. My experience has been a great one!
DW Scheduling is uniquely positioned to place or answer any call, text, chat, or video transmission to any device, at any time. With no practice too big or too small, DW Scheduling’s programs not only make our dentists money but also saves them money.
12 Years in Business and Over 750,000 Booked Appointments Prove How We Are the Scheduling Partner You Have Always Searched For!
Our office has been working with Dental Whale Scheduling for almost a year now and I can not say enough about how great it’s been! Our team lead Jesse is just a call away if I have any questions or concerns. I love how our office is able to focus on our patient experience and not the sound of the phone. This service is amazing!
They are very communicative. Anytime I have an issue or problem, they respond to my emails, phone calls, everything quickly. It's not just one person but a great team that helps me.
We have been using Dental Whale Scheduling since 2018. Prior to DW Scheduling, we had a missed call rate of around 60%. Calls that were answered in our office, we were only converting 40% to actual appointments.
With DW Scheduling our missed call rate is under 10% and of the calls that are answered by our Scheduling team are converting 85% of those people to an appointment. We now see between 85 and 95 new patients a month and our net promoter score is around 74.
Our office revenue has increased over 30% in the same time. Very happy with our experience!
Your website is your first impression. Show new and returning patients why you’re the right dentist for them and promote more booked appointments.
Quality photos introduce your practice and create a connection with patients across all marketing efforts. Our professional team of photographers captures what makes your practice unique.
If we don’t know how we’re doing, how can we improve? We gather and apply meaningful data to give you a comprehensive overview of your practice to identify opportunities to increase production.
Reaching new patients takes time you don’t have. We make it easy for patients to find you and book right away using our unique dental-focused strategy.
New patients are out there but they need to find you. We use proven techniques to drive patients to your online scheduling process.
We make direct mail work. Our high-quality mail pieces establish trust and familiarity and increase new patient bookings.
Establish your expertise and promote services to improve retention and increase revenue from existing patients.
Learn from our experience. With our monthly scorecard review, our team of experts continually provide insight and guidance on best practices to optimize your patient experience and increase production.
Improve communication, collections, patient retention, and productivity.
Make it easy for patients to book online and to choose the appointment time that works for them.
Reach and retain more patients with consistent, up-to-date reviews and patient feedback.
Marketing leads, scheduled appointments, AI Call Analysis, forecasted revenue and more all clearly presented allows real insight to be identified and acted upon.
The Customer Success Team guides your experience and answers any questions, while our Strategy and Trade Desk teams prepare a Monthly Scorecard report each month to highlight the items that drive business growth.
A proven system that fills your schedule, keeps your patients coming back, finds hidden revenue, increases production and collections, and more.
