750K+ Appointments Scheduled Since 2009!

Advanced Call Center Solutions for Dental Practices

Maximize profits and free up your front desk team to focus on patient care with a team specializing in scheduling, appointment confirmation and insurance verification.

Dental Whale Scheduling Team

Start building your
dream practice today.

Offload your practice’s most time-consuming administrative duties to gain more valuable time with patients.
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All Our Agents Are USA Based

"We continue to schedule over 100 patients a month and we just can't do that without their scheduling service."

We started with them over three years ago when we opened up our start-up practice. They are very accommodating, allowing us to customize and tailor our scheduling. Every time we needed a change through the growth, they were there. The DW scheduling service helped our price grow over 20% a year for the last three years.

What impresses me the most, they can take on a high volume of calls for us when our practice is not open, or our staff isn’t available to ensure we don’t miss out on any new patient opportunities. My experience has been a great one!

Dr. Rich Temple, TX
WHY DENTAL WHALE SCHEDULING

A proven scheduling plan created for dentists by dentists

Our scheduling plan was developed by a team that included dentists, a group practice CEO, call center executives, technology experts, and entrepreneurs. See how hundreds of dental practices run more efficiently with our plan. Maintain a full schedule while your in-house team focuses on patient care.

A Plan That Unifies Tools Into a Single, Comprehensive Solution.

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A plan that delivers results

Below are results from our dental offices utilizing our dental scheduling plan. We are able to spend less and get more new patients.
85%
85%
AVERAGE
Appointment
Conversion Rate
77
77
AVERAGE
New Patients
Each Month
78
78
AVERAGE
Net Promoter
Score
$2,400,000
$2,400,000
AVERAGE
Yearly
Revenue
150+
150+
-
Specialists
In Our Team
430
five stars
430
AVERAGE
Number of 5-Star
Reviews
View Our Scheduling Plan!
All Our Agents Are USA Based
dental whale scheduling team

How You Benefit from the DW Scheduling Difference

DW Scheduling is uniquely positioned to place or answer any call, text, chat, or video transmission to any device, at any time. With no practice too big or too small, DW Scheduling’s programs not only make our dentists money but also saves them money.

12 Years in Business and Over 750,000 Booked Appointments Prove How We Are the Scheduling Partner You Have Always Searched For!

View Our Scheduling Plan!
All Our Agents Are USA Based
People
With hundreds of employees, including friendly agents, conscientious sales representatives, back-office support, and tech gurus, DW Scheduling has the team in place to help you succeed.
Technology
We utilize technology to assure you get the best results at the lowest cost. The size of our tech department alone is larger than most of our competitors.
Speed
You benefit from DW Scheduling's experience, resources and processes in place to get your practice up and running quickly and effectively.
Call Center's Call Center
Looking for peace of mind when selecting a call center partner? No better proof of our ability than knowing when other dental call centers can't, they turn to DW Scheduling because we can!
Data Security
We take every precaution to safeguard your data. Dental Whale's cloud-based system is hosted and backed-up on AWS for extra protection.
Entrepreneurial Culture
With a culture of entrepreneurialism that puts your ROI front and center, we share your desire to find the optimal mix of people and  technology to help you exceed your goals.
The Business of “Any”
The ultimate in front desk solution, DW Scheduling removes all the obstacles to communicate with any patient, at any time, in any place, on any device.
Unlimited Scalability
DW Scheduling has decades of experience working on every type and size of practice or group of practices. Rest assured  we can handle your program!
View Our Scheduling Plan!
All Our Agents Are USA Based
dr. loverde

"This service is amazing!_

I love how our office is able to focus on our patient experience and not the sound of the phone."

Our office has been working with Dental Whale Scheduling for almost a year now and I can not say enough about how great it’s been! Our team lead Jesse is just a call away if I have any questions or concerns. I love how our office is able to focus on our patient experience and not the sound of the phone. This service is amazing!

Rachel Loverde White Marsh, MD
How It Works

Get more patients in the chair using best in class scheduling solutions

New patients are looking for you, so make it easy for them to book! We integrate all the technology tools you’ll need and provide the all-important human resources to turn leads into patients and patients into raving fans.
1

Initial Set-up

(Setting you up for success)
  • Online Scheduling on your website
  • Install technology to connect our team to your office and practice management software
  • Set up your office to route all calls to maximize your patient experience
2

Full Service Scheduling

(Helping new patients schedule)
  • Online scheduling
  • Text message scheduling
  • Live inbound calls
  • Outbound calls
  • Reviews
3

Online Scheduling

(Making sure new patients are scheduled)
  • Real-time, 24/7 scheduling
  • Fully integrated with your PMS
  • 100% accurate openings
  • Works on phones, tablets, laptops
  • Connects with Google, FB, Instagram
4

Patient Communication

(Make sure they show up)
  • Fully Integrated With Your PMS
  • 2-way communication
  • Seamless check-in with digital forms
  • Reminders & confirmations
  • Virtual check-In
5

Reputation Management

(Make sure they come back)
  • Online review automation
  • Fully integrated with your PMS
  • Online payments
  • Net Promoter Score
6

Monthly Review Calls

(Keep us accountable)
  • Increase practice profitability
  • Real-time dashboards
  • Improve team performance
  • Syncs marketing with PMS data
  • Increase marketing ROI
View Our Scheduling Plan!
All Our Agents Are USA Based

"They do a great job scheduling patients. Every patient tells me that our person on the phone is polite and got all my information correct."

They are very communicative. Anytime I have an issue or problem, they respond to my emails, phone calls, everything quickly. It's not just one person but a great team that helps me.

Dr. Philip Sunnyvale, TX
How We Do It

So how are we able to spend less and increase your appointment conversion rate?

"Our offices schedule 79 new patient appointments for every 100 that call."

“DW Scheduling works wonders for our practices. A typical dental practice in the US will miss 1/3 of new patient phone calls. Then when they do speak to the new patient, less than 1/2 of  those remaining patients even schedule. In other words, for every 100 new patients that call the practice the average practice gets 29 appointments.

With DW Scheduling our offices get 79 appointments for every 100 that call.”
Dr. Scott Leune
Founder, Breakaway Practice
Dr. Leune
LATEST TECHNOLOGY

Keep Your Schedule Full

dental whale scheduling technologyNiebla
Using technology, we make it easy for patients to make appointments on your website, email, via text or by phone.
dental whale scheduling technologyNiebla
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dental whale scheduling team member
PHONE EXPERTISE

Dental Trained Staff

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dental whale scheduling team member
Our skilled agents are trained in all aspects of dentistry, so we understand your practice, services, insurance, and more.
SIMPLIFYING OPERATIONS

Assist In Appointment Changes

dental whale scheduling team member
Make it easy and convenient for patients looking to reschedule appointments.
dental whale scheduling team member
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OPTIMIZING AVAILABILITY

We’ll Make Outbound Calls to Fill Your Schedule

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Advanced software integrates with your PMS to identify and contact existing patients due for reappointment, keeping your books full.
A COMPLETE SYSTEM

Manage Post-Appointment

dental whale scheduling plan
Dental Whale Scheduling Team
Once treatment is completed, we’ll help you follow up, get reviews, and ensure the next appointment is been scheduled.
dental whale scheduling plan
Dental Whale Scheduling Team
Our Raving Fans

Proudly serving dentists since 2009! Our customers say it best!

★★★★★
Dental Whale Scheduling has been immensely helpful to my dental practice. They are always courteous and professional, and defer to the office when they don't know the answer to something, as opposed to cowboying a decision
Pamela Liu
Location
★★★★★
"The most comprehensive and proficient service in the dental industry. Great value for money!" A special thanks to Rheya who is simply incredible!
Shantanu Lal
Shantanu Lal
★★★★★
I love the fact you are there to answer phones even when we are not in the office. This is also a nice bonus when we were short staffed. FrontdeskDDS staff are always very friendly and a joy to work with!
Laney Schuman
Location
★★★★★
 They do a great job of converting calls to scheduled appointments.  I like they answer phones outside of normal business hours when patients are too busy to call.  The monthly reports they provide are very helpful as well.
Joshua Wyatt
Location
★★★★★
What i really like is how much they seem to learn from the experience of working with literally hundreds of offices and passing on that knowledge to each client - something myself as the owner of an individual group could never achieve.  
Jeevan Sivalingam
Location
★★★★★
It has been a pleasure to work with Front Desk DDS and Jesse.  Whenever we need something Jesse is  always there and willing to help.
Clearwater Dentistry
Location
★★★★★
We implemented Dental Whale Scheduling answering services almost a year ago and we have been very satisfied. Our office has a unique scheduling requirements and they have been super helpful in ensuring our needs have been met.
Stone Ridge Dental
Location
★★★★★
Our team lead Jesse is just a call away if I have any questions or concerns.  I love how our office is able to focus on our patient experience and not the sound of the phone. This service is amazing!
Rachel Loverde
Location
★★★★★
Great customer service, thank you Jesse & team!
Adam Holder
Location
★★★★★
Excellent company! Myself and the Team Lead Jesse have been working together for almost a year and he is nothing but positive energy! He knows how to listen, take constructive criticism and problem solve very well!
Sweet Smiles
Location
★★★★★
They provide excellent "around the clock" front desk support and is an integral extension of our team. Highly responsive to our needs. Recommend to any practice who is looking to extend their front desk coverage.
38 Meserole Dental
Location
★★★★★
Dental Whale Scheduling has been immensely helpful to my dental practice. They are always courteous and professional, and defer to the office when they don't know the answer to something, as opposed to cowboying a decision
Pamela Liu
Location
★★★★★
 They do a great job of converting calls to scheduled appointments.  I like they answer phones outside of normal business hours when patients are too busy to call.  The monthly reports they provide are very helpful as well.
Joshua Wyatt
Location
★★★★★
We implemented Dental Whale Scheduling answering services almost a year ago and we have been very satisfied. Our office has a unique scheduling requirements and they have been super helpful in ensuring our needs have been met.
Stone Ridge Dental
Location
★★★★★
Excellent company! Myself and the Team Lead Jesse have been working together for almost a year and he is nothing but positive energy! He knows how to listen, take constructive criticism and problem solve very well!
Sweet Smiles
Location
★★★★★
"The most comprehensive and proficient service in the dental industry. Great value for money!" A special thanks to Rheya who is simply incredible!
Shantanu Lal
Location
★★★★★
It has been a pleasure to work with Front Desk DDS and Jesse.  Whenever we need something Jesse is  always there and willing to help.
Jeevan Sivalingam
Location
★★★★★
Our team lead Jesse is just a call away if I have any questions or concerns.  I love how our office is able to focus on our patient experience and not the sound of the phone. This service is amazing!
Rachel Loverde
Location
★★★★★
They provide excellent "around the clock" front desk support and is an integral extension of our team. Highly responsive to our needs. Recommend to any practice who is looking to extend their front desk coverage.
38 Meserole Dental
Location
★★★★★
I love the fact you are there to answer phones even when we are not in the office. This is also a nice bonus when we were short staffed. FrontdeskDDS staff are always very friendly and a joy to work with!
Laney Schuman
Location
★★★★★
Conversion Whale converts well! Their customer support is on top of it. They helped our SEO. In fact, we have quickly rose to the top of google searchs with great keywords.
Clearwater Dentistry
Location
★★★★★
Great customer service, thank you Jesse & team!
Adam Holder
Location
★★★★★
Dental Whale gives our dental office the support and tools to get the marketing that works and the data to keep it working. I would highly recommend them to any dental office that wants data-driven marketing that brings big results
Derek Lines
Location
★★★★★
I started using Dental Whale for our practice digital marketing about 3 months ago . They have been very professional. I have interacted with a few of their team members and so far they are very knowledgeable and hands on.
Dr. Luis Gomez
Location
★★★★★
They created us a modern webiste, organized our Facebook page, and setup HIPPA compliant email addresses for our entire office staff.  They are very responsive and will work with your budget to find helpful solutions.
Dr. Usman Sajid
Location
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All Our Agents Are USA Based

“DW Scheduling is averaging 85 to 95 new patients a month for each of my offices.”

We have been using Dental Whale Scheduling since 2018. Prior to DW Scheduling, we had a missed call rate of around 60%. Calls that were answered in our office, we were only converting 40% to actual appointments.

With DW Scheduling our missed call rate is under 10% and of the calls that are answered by our Scheduling team are converting 85% of those people to an appointment. We now see between 85 and 95 new patients a month and our net promoter score is around 74.

Our office revenue has increased over 30% in the same time. Very happy with our experience!

Dr. Wingfield Buckhead, GA
dental whale scheduling team

Learn Why 1000's of Dentists Trust Dental Whale!

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Schedule a meeting with one of our solutions experts and receive a $20 Starbucks gift card. No strings attached!
View Our Scheduling Plan!
All Our Agents Are USA Based

Dental Whale is simplifying the business of dentistry for over 19,000 dentists across North America.