Case Acceptance Mastery
by Dental Whale
Case acceptance starts as soon as patients or prospective patients call your practice. In this course, Front Office Rocks Founder Laura Nelson outlines, step by step, how to improve case acceptance at your practice from front to back office. Learn what it takes to provide good over-the-phone and in-person customer service that it results in case acceptance time and time again. Plus, find out strategies to ensure successful treatment plans, case and treatment presentations, and consultations.
Course Credits
CE credits for this course
What’s on this course?
Case Acceptance Mastery with Laura Nelson
About this course
Hear from Laura Nelson on why he created this course.

“Prior to Laura, we had about 50-60% case acceptance. From just implementing some simple steps, we are up to 85-90% treatment plan acceptance.”

Celeste Samoles

Office Manager

Take your team to the next level by learning from the best in the industry

We’re your partners for a more profitable dental practice. That means whether you need to reduce your monthly spend, stay on budget or train your team to boost production, we’ve got everything you need, all in one place.

What’s in this course?
Module 1
Welcome to Importance of Case Acceptance
Module 2
Welcome to Developing the Right Treatment Plan
Module 3
Welcome to Case Presentation
Module 4
Welcome to Case Acceptance Focus On the Right Patient

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